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Help - Policies and Procedures - My Account

What follows are frequently asked questions about managing your account. Click the question to hear the question and answer. Each answer is followed by a back to top link that leads back to the list of questions.

What is the 'My Account' page?

The 'My Account' page is a collection of links you can use to access your account information. When you attempt to access this page, you will be prompted to enter your library card number into a secure sign in form. We require your library card number to ensure the security of your account.

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What is the 'My Checked Out Items' page?

The 'My Checked Out Items' page lists all of the materials you currently have checked out. You can download materials from the 'My Checked Out Items' page.

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What is the 'My Waiting List' page?

The 'My Waiting List' page lists all titles that you have currently placed on hold. You'll receive an email notification once a title you have placed on hold becomes available. Note that if a title has become available since you placed the hold, an 'add to cart' link will be displayed next to the available title. Use this link to add the title to your cart and check out.

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What is the 'My Saved Titles' page?

You can use the 'My Saved Titles' page to save a list of titles that you are interested in checking out, including titles that have not yet been released.

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